Practice modules

A dispatcher’s working week

The course lessons explain how the job works. The modules check whether you can actually do it. They are 12 episodes of one working week: from meeting the carrier to getting the invoice paid. The documents, calls and decisions are the same as on the job.

Examspassed at 80%+0/12
Scenescompleted0/111
—average score
≈ 10.5 hto go
0attempts
Start here 01 The carrier is your client 45 min · 9 scenes · exam: 14 questions Start

How a module works

  1. Scenes

    The story of the week with documents, DAT posts, calls and calculations. Each scene is one dispatcher decision and why it is made that way.

  2. Tasks

    Tasks on real-looking documents: find the errors in a rate con, work out a rate, order the steps, write an email to a broker. Every answer is explained.

  3. Exam

    Situational questions, shuffled every time. Pass mark 80%. Your result is saved to your account; the first pass earns +50 XP.

The week’s modules

12 modules · ≈ 10.5 h

Module 1 is free after sign-up. Modules 2–12 are included in the course plan.

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    Module 1. The carrier is your client

    You know who is who in a load, stay on the dispatcher side, and onboard a carrier. 45 min14 questionsLessons 2, 3, 15Free
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    Module 2. Truck and freight

    You can tell in a minute whether a truck can take a load: floor, weight, temperature, rules. 50 min14 questionsLesson 4
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    Module 3. Market and lanes

    You work out cost per mile, read dated market numbers and plan a truck’s week that makes money. 50 min15 questionsLessons 5, 14
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    Module 4. Finding a load in DAT

    You set up a DAT One search and truck post, read posts, and quickly cut wrong or risky loads. 50 min14 questionsLessons 5, 6
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    Module 5. Vetting the broker

    Before the call you vet the broker in SAFER, L&I and DAT and weed out impostors. 45 min14 questionsLesson 8
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    Module 6. The call and the negotiation

    You prepare a broker call from your own numbers, negotiate, and lock the deal in writing. 50 min15 questionsLessons 7, 12
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    Module 7. Rate con and booking

    You check the rate con against the deal, get it corrected, sign it and brief the driver. 45 min14 questionsLessons 7, 9
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    Module 8. The law on the road

    You plan a driver’s day by the ELD clocks, calmly refuse pressure and prep him for the scales. 50 min15 questionsLesson 10
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    Module 9. Running the load

    You run a load from pickup to POD: timely detention, a checked BOL, an informed broker, clean paperwork. 50 min14 questionsLessons 9, 11, 12
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    Module 10. Trouble on the road

    You take a load through a scammer, a reefer failure, a closed road and delivery — and know who pays. 50 min15 questionsLessons 10, 12, 13
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    Module 11. Paperwork and money

    You send a clean invoice, get it paid, and honestly work out whether the truck made money. 60 min15 questionsLessons 9, 14
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    Module 12. Final week

    You run two trucks for a week, plan to profit, and can tell an interviewer about it. 70 min15 questionsLessons 6, 7, 10, 13, 14, 15

Other trainers

Load FinderA practice load board like DAT One: 8 tasks Broker callVoice negotiation trainer TestingLesson quizzes and the final exam CasesReal situations explained